At PrimeTime IPTV, we understand the importance of being able to test our service before committing to a purchase. That’s why we offer a free 1- hour trial on our premium server which give impeccable quality and uptime, 24 hours of trial on our 2nd enterprise server which has great value for money and 36 hours of trial on our 3rd standard server which provide enhanced experience to choose from for our potential clients. This way, you can ensure that our channels list meets your expectations and that you’re completely satisfied with what we are offering. In case you have any technical issues or questions during the setup process, our support team is available to assist you via email or Telegram. Our service is a digital download, and we recommend having the taste of it before making a purchase to fully understand what you are getting. However, please note that due to the nature of digital goods, refunds are not possible once the files have been delivered to you, except in extraordinary situations which will be decided case to case basis. If our server goes down and we’re unable to bring it back within 7 working days (excluding the weekends and holidays), we will process a refund as soon as possible. However, please note that the refund may take up or more then 14 working days to reflect on your account depending the nature of the services used to pay the invoice i.e. crypto or card.
Contact us for more info by simply selecting the subject in the contact form as “Technical Inquiry”.